Effective Date: August 17, 2026
Last Updated: August 17, 2026
These Terms and Conditions govern your use of the Direct Logistics and Services LLC (“Direct Logistics and Services,” “we,” “us,” or “our”) website, communications, and services.
By accessing our website, requesting a quote, arranging or receiving services, submitting information to us, or opting in to communications, you agree to these Terms and Conditions. If you do not agree, please do not use our website or services.
Our website provides information about our transportation, trucking, hauling, logistics, and related services.
You agree to use the website only for lawful purposes. You may not:
Attempt to gain unauthorized access to the website or its systems
Introduce malicious software, viruses, or harmful code
Interfere with the operation, availability, or security of the website
Submit false, misleading, incomplete, or fraudulent information
Use automated methods to abuse, overload, scrape, or disrupt the website
Use the website in a manner that violates applicable law or another party’s rights
We may restrict or terminate access to the website when we reasonably believe a user has violated these Terms and Conditions.
We provide transportation, trucking, hauling, logistics, and related services, including oil and gas transportation, construction hauling, specialized freight, and general freight services.
Information displayed on our website is provided for general informational purposes.
Any quote, estimate, rate, availability, pickup time, delivery time, transit time, or service information provided through the website is subject to confirmation by Direct Logistics and Services.
Submitting a request for a quote or service does not automatically create a binding agreement between you and Direct Logistics and Services.
Specific services may be governed by separate documents, including:
Quotes and estimates
Rate confirmations
Service agreements
Work authorizations
Bills of lading
Invoices
Transportation documents
Other written agreements
If a separate written agreement conflicts with these Terms and Conditions, the more specific written agreement will control with respect to the conflicting subject matter.
When submitting an inquiry, requesting a quote, arranging transportation, or requesting other services, you agree to provide accurate and complete information.
You are responsible for ensuring the accuracy of information concerning:
Pickup and delivery locations
Shipment contents
Cargo type and condition
Dimensions and weight
Loading and unloading requirements
Equipment requirements
Access conditions
Scheduling requirements
Contact information
Special handling instructions
Hazardous or regulated materials
Any other information relevant to the requested service
Incorrect, incomplete, or delayed information may affect pricing, equipment availability, pickup, delivery, scheduling, safety, or our ability to provide the requested service.
You are responsible for obtaining any permissions, approvals, documentation, or authorizations reasonably necessary for us to perform the requested services.
Pricing is based on the information available when a quote or estimate is prepared.
Rates or charges may change if there are changes to:
Shipment dimensions or weight
Cargo type or condition
Pickup or delivery locations
Routes
Equipment requirements
Scheduling
Access conditions
Waiting time
Fuel costs
Taxes, tolls, permits, or third-party charges
The requested scope of services
You agree to pay all amounts stated in an applicable quote, rate confirmation, invoice, service agreement, or other transaction document, including authorized changes and applicable taxes or third-party charges.
Any deposits, payment deadlines, late fees, cancellation fees, waiting-time charges, or refund terms will be stated in the applicable transaction documents or otherwise agreed to in writing.
We may suspend or decline services because of nonpayment, unsafe conditions, inaccurate information, customer nonperformance, or circumstances outside the agreed scope.
Pickup times, delivery times, transit times, service windows, and completion dates are estimates unless we expressly agree otherwise in writing.
Actual timing may be affected by circumstances including:
Weather
Road conditions
Traffic
Equipment availability
Driver availability
Facility delays
Loading or unloading delays
Government inspections
Safety requirements
Mechanical issues
Acts or omissions of third parties
Events beyond our reasonable control
You agree to provide reasonable access to pickup and delivery locations and to notify us promptly of any scheduling, access, shipment, or service changes.
To cancel or change a scheduled service, contact us as soon as possible.
Cancellation, rescheduling, waiting-time, failed-access, restocking, or other charges may apply when disclosed in the applicable quote, rate confirmation, invoice, service agreement, or other transaction document.
We may reschedule, suspend, or cancel a service when reasonably necessary because of unsafe conditions, weather, road or facility conditions, equipment or staffing issues, legal restrictions, customer nonperformance, inaccurate information, or other circumstances beyond our reasonable control.
When you expressly opt in, Direct Logistics and Services may send SMS or MMS text messages to the mobile telephone number you provide.
Depending on the consent you provide and your relationship with us, messages may include:
Responses to inquiries
Quote information and quote follow-ups
Scheduling and dispatch notifications
Pickup and delivery alerts
Shipment tracking and status notifications
Service confirmations and reminders
Changes, delays, or cancellation notices
Customer-support messages
Account, invoice, or billing notifications
Safety or operational alerts
Promotions, special offers, discounts, and service announcements
Non-marketing messages relate to an inquiry, transaction, shipment, account, or service you requested.
Marketing and promotional messages will be sent only when you separately opt in to receive them. Consent to receive marketing text messages is not a condition of purchasing or receiving goods or services.
Consent to receive non-marketing messages will not be treated as consent to receive marketing messages.
By selecting an SMS consent checkbox, submitting a form containing a clear SMS consent disclosure, or completing another valid opt-in process, you authorize Direct Logistics and Services to send the categories of messages described in that disclosure.
Messages may be sent using an automated telephone dialing system or other automated technology.
You confirm that:
You are the subscriber or customary user of the mobile number provided
You are authorized to provide consent for that number
The telephone number you provided is accurate
You will notify us if the number changes or is reassigned
You are at least 18 years old or have reached the age of majority in your jurisdiction
Your consent applies only to the categories of messages you selected.
Message frequency may vary depending on your inquiries, requested services, quote activity, scheduling, dispatch activity, pickup and delivery activity, shipment status, communication preferences, and interactions with Direct Logistics and Services.
Message and data rates may apply to messages sent to you and messages you send to us.
Direct Logistics and Services does not charge a separate fee for participating in the SMS messaging program. However, your wireless carrier’s standard messaging, data, and other charges may apply.
Contact your wireless carrier if you have questions about your text-messaging or data plan.
You may opt out of the SMS messaging program at any time by replying STOP to any text message from Direct Logistics and Services.
You may also text STOP to:
[INSERT THE PHONE NUMBER USED TO SEND GHL TEXT MESSAGES]
After you text STOP, we will send one final SMS message confirming that you have been unsubscribed. After that confirmation, you will no longer receive text messages covered by your opt-out request.
We will also honor other reasonable requests to revoke consent as required by applicable law.
If you want to receive text messages again, you must complete the applicable opt-in process again.
Opting out of text messages does not prevent us from contacting you through other lawful methods when necessary to respond to an inquiry, provide a requested service, complete a transaction, or comply with applicable law.
For assistance with the SMS messaging program, reply HELP to any message from Direct Logistics and Services.
You may also contact us at:
Email: [email protected]
Telephone: +1 (303) 875-5462
Wireless carriers are not liable for delayed or undelivered messages.
Message delivery is subject to effective transmission by your wireless carrier and is not guaranteed.
The SMS and MMS messaging program may not be available through all wireless carriers or on all devices.
Direct Logistics and Services is not responsible for delays, delivery failures, technical errors, or other transmission problems caused by a wireless carrier, communications provider, device, network, or circumstances outside our reasonable control.
The SMS messaging program is intended only for individuals who are at least 18 years old or have reached the age of majority in their jurisdiction.
By opting in to receive text messages, you represent that you meet this age requirement and are legally authorized to provide consent for the mobile telephone number submitted.
If we learn that an individual who does not meet the applicable age requirement enrolled in the SMS messaging program without legally valid authorization, we may remove that individual from the program.
Our collection, use, disclosure, retention, and protection of personal information associated with the SMS messaging program is described in our Privacy Notice:
https://directlogisticsandservices.com/?page_id=528
We do not share mobile information with third parties or affiliates for their own marketing or promotional purposes.
We may provide information to subcontractors and service providers that support functions such as customer service, communications, hosting, customer management, and service fulfillment.
Text-message originator opt-in information and consent records are excluded from all other sharing categories and will not be provided to third parties for their independent use.
We do not sell, rent, or transfer SMS opt-in information or consent records.
If you provide an email address or telephone number, you authorize us to contact you concerning:
Inquiries
Quote requests
Requested services
Scheduling
Pickup and delivery
Shipment status
Account or billing matters
Transactions
Customer support
We will send marketing communications only when permitted by applicable law.
You may opt out of marketing emails by using the unsubscribe instructions included in the message.
Opting out of marketing communications does not prevent us from sending lawful service-related or transaction-related communications.
Unless otherwise stated, the content of our website, including text, logos, graphics, photographs, images, designs, branding, and other materials, is owned by or licensed to Direct Logistics and Services.
You may not reproduce, distribute, modify, publish, sell, license, or commercially exploit website content without our prior written permission.
We grant you a limited, revocable, nonexclusive right to use the website for lawful personal or internal business purposes related to our services.
Our website may contain links to websites or services operated by third parties.
These links are provided for convenience only. Direct Logistics and Services does not control and is not responsible for the content, availability, privacy, security, or practices of third-party websites or services.
Our services may also involve third-party carriers, drivers, dispatchers, warehouses, brokers, payment processors, technology providers, or other service providers. Those services may be governed by separate terms and privacy practices.
We make reasonable efforts to keep our website available, secure, and accurate.
We do not guarantee that the website will always be:
Available
Uninterrupted
Error-free
Secure
Completely accurate
Completely current
We may modify, suspend, restrict, or discontinue any part of the website at any time.
The website and general information provided through it are offered on an “as is” and “as available” basis.
To the maximum extent permitted by applicable law, Direct Logistics and Services disclaims implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the website, communications, or general information will be uninterrupted, error-free, secure, or delivered according to a particular schedule.
Information on the website does not replace the terms of an applicable transportation agreement, service agreement, rate confirmation, bill of lading, invoice, or other transaction document.
Nothing in these Terms and Conditions excludes a warranty or legal right that cannot lawfully be excluded.
To the maximum extent permitted by applicable law, Direct Logistics and Services and its owners, officers, employees, contractors, and agents will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from:
Use of or inability to use the website
Website interruptions or errors
Delayed or undelivered communications
Reliance on general website information
Unauthorized access to information despite reasonable safeguards
Nothing in these Terms and Conditions limits liability that cannot legally be limited or excluded.
Any limitations specific to paid transportation or logistics services may be stated in the applicable service agreement, rate confirmation, bill of lading, or other transaction document.
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Direct Logistics and Services and its owners, officers, employees, contractors, agents, and service providers from third-party claims, damages, losses, liabilities, and reasonable expenses arising from:
Your unlawful use of the website or services
Your violation of these Terms and Conditions
False, inaccurate, or incomplete information provided by you
Your misuse of our services
Your violation of another party’s rights
This section does not apply to the extent a claim was caused by conduct for which indemnification cannot lawfully be required.
Please review our Privacy Notice for information about how we collect, use, disclose, retain, and protect personal information:
https://directlogisticsandservices.com/?page_id=528
The Privacy Notice is incorporated into these Terms and Conditions to the extent permitted by applicable law.
We may update these Terms and Conditions to reflect changes in our services, business practices, technology, or legal obligations.
The updated Terms and Conditions will be posted on this page with a revised “Last Updated” date.
Material changes will be communicated when required by applicable law.
These Terms and Conditions are governed by the laws of the State of Colorado, without regard to conflict-of-law principles.
Unless applicable law requires otherwise, legal proceedings concerning these Terms and Conditions must be brought in an appropriate state or federal court serving Weld County, Colorado.
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the provision will be modified to the minimum extent necessary or severed. The remaining provisions will continue in effect.
Our failure to enforce a provision of these Terms and Conditions does not waive our right to enforce that provision later.
These Terms and Conditions, together with our Privacy Notice and any applicable quote, rate confirmation, bill of lading, invoice, service agreement, work authorization, or other transaction document, constitute the agreement concerning their respective subject matter.
Questions concerning these Terms and Conditions or our messaging program may be directed to:
Direct Logistics and Services LLC
Address: 7956 County Road 59, Keenesburg, CO 80643
Email: [email protected]
Telephone: +1 (303) 875-5462
Website: https://directlogisticsandservices.com/
Privacy Notice: https://directlogisticsandservices.com/?page_id=528